Shipping policy

Thank you for shopping with Deity Within. Here's what to expect once your order is placed.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. During sale periods or high-demand launches, processing may take slightly longer, we'll notify you by email if there's a significant delay.

Shipping Time

Once dispatched, delivery typically takes 4–7 business days depending on your location within India. Remote or non-serviceable pin codes may take slightly longer.

You'll receive a shipping confirmation email with a tracking link once your order has been dispatched.

Shipping Charges

We offer free shipping on all orders of ₹1,899 or above across India. Orders below this amount will incur a standard shipping fee, shown at checkout before you complete your purchase.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this to track your package directly through our courier partner's website.

Shipping of Fragrance Products

Please note that perfumes are classified as flammable liquids under shipping regulations. As a result:

  • We are currently only able to ship within India via surface and standard courier services that are equipped to handle fragrance products safely
  • We are unable to offer air-only or international courier options that restrict flammable liquid shipments
  • All orders are packaged securely to prevent breakage or leakage in transit

International Shipping

At this time, we only ship within India. We're working on expanding our shipping options and will update this policy when international shipping becomes available.

Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery window, please contact us at deitywithin@gmail.com with your order number, and we'll look into it with our courier partner.

If a shipment is confirmed lost in transit, we'll offer a replacement or a full refund, at our discretion.

Incorrect Shipping Address

Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error shortly after placing your order, contact us immediately at deitywithin@gmail.com and we'll do our best to update it before dispatch.

Contact Us

For any shipping-related questions:
Email: deitywithin@gmail.com
Address: Brahmpur Bazar, Phulwari Sharif, Patna, BR 801505